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All Journal Jurnal Masyarakat Informatika Jurnal Pendidikan Jasmani Jurnal Simetris Jurnal Teknologi Informasi dan Ilmu Komputer Fountain of Informatics Journal JIPI (Jurnal Ilmiah Penelitian dan Pembelajaran Informatika) Abdimas UNWAHAS : Jurnal Pengabdian Masyarakat UNWAHAS Jurnal ABDINUS : Jurnal Pengabdian Nusantara Jurnal Kependidikan: Jurnal Hasil Penelitian dan Kajian Kepustakaan di Bidang Pendidikan, Pengajaran dan Pembelajaran Jurnal Dialektika Informatika (Detika)
Muhammad Malik Hakim, Muhammad Malik
Departemen Informatika, Fakultas Sains Dan Matematika, Universitas Diponegoro
Agriculture, Biological Sciences & Forestry Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Mathematics Medicine & Pharmacology Social Sciences Other

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Journal : Fountain of Informatics Journal

 1 
IT Audit of IT Service Provider Using COBIT 4.1 Framework: Case Study at PT. XYZ Muhammad Malik Hakim
Fountain of Informatics Journal Vol 2, No 2 (2017): November
Publisher : Universitas Darussalam Gontor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21111/fij.v2i2.1236

Abstract

IT service providers often campaign for the importance of having a high level of IT maturity to its customers. However, not all IT companies have a high commitment to IT management within their own organisation. As a case study, this paper attempts to measure the IT maturity level of PT. XYZ that now is a growing IT services provider. Data collection is done by interview, document study, and direct field observation. The measurement of IT maturity level is conducted using 4 domains of COBIT 4.1 Framework, consists of Plan and Organize (PO), Deliver and Support (DS), Acquire and Implement (AI), and Monitor and Evaluate (ME). The result shows a value of 2.5 which indicates that IT maturity level is at level 2 (Repeatable but Intuitive) which means low enough for companies that should have a high awareness of IT governance and commitment. This study shows that the level of IT maturity in IT service provider is not always as high as its campaign.
Co-Authors Ahmad Jazuli Arief Susanto Arief Susanto Choirozaq, Ahmad Evanita Evanita, Evanita F. Shoufika Hilyana Farhan Nugraha Pratama Fawaiq, Mohammad Nur Fernanda Hendra Priyono Fery Firmansah Guruh Aryotejo Guruh Aryotejo Hendramawat Aski Safarizki Mukhamad Nurkamid Mukhamad Nurkamid RISMIYATI RISMIYATI Siti Masfuah, Siti